The role of an order management system – Inventory Visibility and Flexibility
Accurate inventory. It’s a simple concept. Yet anyone who needs to see inventory stored in multiple siloed systems knows it’s not easy. And store stock? That’s even worse. But the cost of not having an accurate view of stock can be huge. Think overselling and underselling. If you can’t see it, you can’t sell it—so you’ll just be out of stock. And miss out on upselling as well. Meanwhile, if you sell what you don’t have it will lead to canceled orders. Both result in customer disappointment. What’s more, it provides a negative experience with your brand. Ouch! So how can you improve stock accuracy? And what does an Order Management System have to do with it? Let’s take a look. 1. Track inventory availability across systems As companies grow,…